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With the growing inventions in the operations of the airline businesses, now e-ticketing system is introduced by many of the major airlines. This system allows the passenger to travel without having a paper ticket and removes the worry of leaving your ticket behind. Many of the major airlines offer this facility. Whereas the bringing of Governmental issued passport is compulsory for the passengers.
Airfares changings occur with the change in time. The changings in rates can be from day to day or even within a day or after a month. GoSrilanka continuously updates the latest fares for the convenience of its customers.
The matter of fact is that on the page of booking we only require the name of booking person, against which we start processing by contacting with the customer and get whole info.
After getting a booking request, the customer care of GoSrilanka contacts with the customers within 24 hours limit. The mode of contacting can be a phone call or through email.
GoSrilanka collects the necessary information from the customer either for the payment references or for the bookings. So in every context the collected information is solely used for the relevant purpose and their security is assured by the team of GoSrilanka .
If a customer wants to stay into the stopover country then he should first check the permissions in form of visa for that country, after which the customer will be allowed if the hosting Airline Company also facilitates according to the context. For more information you can freely ask at Contact us.
In case of cancellation of a booking or changings in the reservation, the customers are required to contact with the team of GoSrilanka on the given addresses. Please Note that all of the changings and cancellations are only applicable before the due date of departure.
One time reservation changings are allowed free of cost but depending upon the days and airline company policy. On the second change the customer will be charged a fee for the amendments in ticket reservation.
Customers are required to contact with the team of GoSrilanka before 72 hours of departure in case of making reservation changings. This will help the team to better serve the customers.
Most of the airlines issue the tickets on Non-Refundable basis under which the customers are not allowed to cancel their reservation and get back their payments. For more information regarding this matter customer can contact with the team of GoSrilanka.
GoSrilanka is the platform only provides ticketing and tourism services from Norway to Srilankabut our other wings of partnership ( American Holiday, Ready2Go, Reise , Dykke Bazaar ) facilitate the customers for destinations other than Srilanka.
It is not compulsory for the customers of GoSrilanka to get a Travel Insurance Policy, but if a customer wants to do that then he/she can avail policy on his/her own behalf.
What is the Location of GoSrilanka office??
Norway Office
K.S World Travels AS
Smalgangen 3, 0188 Oslo
Tell: +4790744898
Email: post@ksworldtravels.no
Srilanka Office
Office # airtrance Travels & Tours
Tell: +94 770 600 686
Email: airtranstours@gmail.com
Don’t hesitate to ask for the solution of your other queries, please contact with us.
